Resolved after 40 days 8 hours, affecting Blue Prism Cloud (Blue Prism Cloud) and Digital Workers Comms (US) (WorkHQ: Digital Worker Comms (US)) and 1 more, on January 23, 2026.
The investigation into the change introduced with the Microsoft Security Patch update (Jan 2026) has concluded. Refer to the KB article for details: [NOTIFICATION] RPA unable to interact with Windows Credential...
Affected components
Update timeline
- investigating Jan 23, 2026, 04:59 PM UTC
We are aware of a possible impact to some automations that interact with Windows Security credential prompts used for NTLM authentication following the application of a recent Microsoft patch. We are still investigating at this time and advise customers to review this Knowledge Base article for...
- resolved Mar 05, 2026, 01:23 AM UTC
The investigation into the change introduced with the Microsoft Security Patch update (Jan 2026) has concluded. Refer to the KB article for details: [NOTIFICATION] RPA unable to interact with Windows Credential...
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