SS&C Blue Prism incident

Possible security patch impact to automations

Minor Resolved View vendor source →

SS&C Blue Prism experienced a minor incident on January 23, 2026 affecting Blue Prism Cloud (Blue Prism Cloud) and Digital Workers Comms (US) (WorkHQ: Digital Worker Comms (US)) and 1 more component, lasting 40d 8h. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 04:59 PM UTC
Resolved
Mar 05, 2026, 01:23 AM UTC
Duration
40d 8h
Detected by Pingoru
Jan 23, 2026, 04:59 PM UTC

Affected components

Blue Prism Cloud (Blue Prism Cloud)Digital Workers Comms (US) (WorkHQ: Digital Worker Comms (US))Digital Workers Comms (EU) (WorkHQ: Digital Worker Comms (EU))UK: Digital Worker (WorkHQ: Digital Worker Comms (UK))Blue Prism Enterprise (Blue Prism Enterprise)

Update timeline

  1. investigating Jan 23, 2026, 04:59 PM UTC

    We are aware of a possible impact to some automations that interact with Windows Security credential prompts used for NTLM authentication following the application of a recent Microsoft patch. We are still investigating at this time and advise customers to review this Knowledge Base article for...

  2. resolved Mar 05, 2026, 01:23 AM UTC

    The investigation into the change introduced with the Microsoft Security Patch update (Jan 2026) has concluded. Refer to the KB article for details: [NOTIFICATION] RPA unable to interact with Windows Credential...