There were 6 SpotOn outages since February 24, 2026 totaling 8h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.
Order data from 11-11:45EST is delayed in displaying in reporting. We are working on restoring.
We are continuing to investigate this issue.
Merchant funding for transactions processed on April 15, 2026 is delayed due to a file transfer issue. No transactions have been lost or incorrectly processed. We are actively working to resolve the issue.
This incident has been resolved.
Federal reserve ACH system is experience service degradation, which is impacting funding. We will continue to provide updates as the Fed releases more information.
We are continuing to monitor the issue and any progress made by the Fed. Some ACH's in the first window may have now processed.
Fed ACH systems are restored and affected merchants should start seeing their funds deposit.
Fed ACH system has restored operations. Incident is resolved.
We are currently investigating this issue.
This issue appears to be recovering. We're continuing to monitor.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
New Dashboard users are currently unable to activate their accounts. We're actively investigating.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved. Any previously impacted users can re-click the link in the activation email to activate their account.
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