SpotOn incident

Dashboard new user activation failing

Minor Resolved View vendor source →
Started
Feb 24, 2026, 06:18 PM UTC
Resolved
Feb 24, 2026, 06:51 PM UTC
Duration
33m
Detected by Pingoru
Feb 24, 2026, 06:18 PM UTC

Affected components

SpotOn Restaurant DashboardSpotOn Express Dashboard

Update timeline

  1. investigating Feb 24, 2026, 06:18 PM UTC

    New Dashboard users are currently unable to activate their accounts. We're actively investigating.

  2. investigating Feb 24, 2026, 06:18 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 24, 2026, 06:28 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 24, 2026, 06:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 24, 2026, 06:51 PM UTC

    This incident has been resolved. Any previously impacted users can re-click the link in the activation email to activate their account.

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