SpotOn experienced a notice incident on November 18, 2025 affecting SpotOn Restaurant POS and SpotOn Reporting and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
SpotOn Restaurant POSSpotOn ReportingSpotOn Restaurant DashboardDeposits (Worldpay)SpotOn Express Dashboard
Update timeline
- investigating Nov 18, 2025, 02:32 PM UTC
Cloudflare services are down impacting multiple SpotOn services including but not limited to Dashboard, BOH, and funding. We will continue to provide updates as Cloudflare releases more information. Next Update: 1 hour
- monitoring Nov 18, 2025, 02:44 PM UTC
Cloudflare has updated the incident has been resolved. We are now monitoring on our side to ensure all services come back online prior to marking resolved for SpotOn.
- resolved Nov 18, 2025, 02:53 PM UTC
The Cloudflare issue impacting various SpotOn components (Dashboard, BOH, etc.) has been resolved.