SportsEngine experienced a critical incident on August 21, 2025 affecting Registration - programs and sign-ups and Website - front end CMS (Sitebuilder) and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Update timeline
- investigating Aug 21, 2025, 06:32 PM UTC
We are currently investigating this issue.
- identified Aug 21, 2025, 07:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 21, 2025, 07:55 PM UTC
This incident has been resolved.