Resolved after 10 hours 3 minutes, affecting Registration - programs and sign-ups and Financials - invoicing, reporting, payment processing and 1 more, on June 23, 2025.
Recovery is in progress. We are monitoring for full recovery.
Affected components
Registration - programs and sign-upsFinancials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMembers - profiles, communication, reportingAPI - legacy integrations
Update timeline
- investigating Jun 23, 2025, 02:59 PM UTC
For some organizations, we are currently investigating issues with member and rostering search capabilities.
- investigating Jun 23, 2025, 04:00 PM UTC
We are continuing to investigate this issue.
- identified Jun 23, 2025, 04:26 PM UTC
We have identified a fix for the issue and are in the process of implementing it.
- monitoring Jun 23, 2025, 05:07 PM UTC
Recovery is in progress. We are monitoring for full recovery.
- resolved Jun 24, 2025, 01:03 AM UTC
Systems are now fully recovered and operational.
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