SportsEngine incident

SportsEngine - Issues Logging In

Major Resolved View vendor source →

SportsEngine experienced a major incident on March 3, 2026 affecting Registration - programs and sign-ups and SportsEngine Motion UK and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 06:06 PM UTC
Resolved
Mar 03, 2026, 08:35 PM UTC
Duration
2h 28m
Detected by Pingoru
Mar 03, 2026, 06:06 PM UTC

Affected components

Registration - programs and sign-upsSportsEngine Motion UKWebsite - front end CMS (Sitebuilder)SportsEngine.comSportsEngine Motion USFinancials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsSportsEngine AES (Advanced Event Systems)Mobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reporting

Update timeline

  1. investigating Mar 03, 2026, 06:06 PM UTC

    You may experience issues logging in. We are investigating.

  2. investigating Mar 03, 2026, 06:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 03, 2026, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 03, 2026, 07:11 PM UTC

    While we continue to work toward a fix, we have mitigated what was causing the issues with login and authentication. We will continue to monitor and provide further updates toward a permanent fix.

  5. resolved Mar 03, 2026, 08:35 PM UTC

    We have determined a permanent fix and all services should now be operating as expected.