SportsEngine incident

SportsEngine HQ - Unable to Process Payments

Major Resolved View vendor source →

SportsEngine experienced a major incident on January 21, 2026 affecting Financials - invoicing, reporting, payment processing, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 02:30 PM UTC
Resolved
Jan 21, 2026, 03:13 PM UTC
Duration
42m
Detected by Pingoru
Jan 21, 2026, 02:30 PM UTC

Affected components

Financials - invoicing, reporting, payment processing

Update timeline

  1. investigating Jan 21, 2026, 02:30 PM UTC

    Users may be experiencing intermittent payment issues. Our engineering teams are investigating.

  2. monitoring Jan 21, 2026, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 03:13 PM UTC

    This incident has been resolved.