SportsEngine incident

SportsEngine HQ - Unable to Process Payments

Resolved after 42 minutes, affecting Financials - invoicing, reporting, payment processing, on January 21, 2026.

monitoring Jan 21, 2026, 03:02 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 21, 2026, 02:30 PM UTC
Resolved
Jan 21, 2026, 03:13 PM UTC
Duration
42m
Detected by Pingoru
Jan 21, 2026, 02:30 PM UTC

Affected components

Financials - invoicing, reporting, payment processing

Update timeline

  1. investigating Jan 21, 2026, 02:30 PM UTC

    Users may be experiencing intermittent payment issues. Our engineering teams are investigating.

  2. monitoring Jan 21, 2026, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 03:13 PM UTC

    This incident has been resolved.

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