SportsEngine incident

NCSI Legacy Platform - Website Unavailable

Major Resolved View vendor source →

SportsEngine experienced a major incident on November 18, 2025 affecting NCSI - Background Screenings, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:44 PM UTC
Resolved
Nov 18, 2025, 03:38 PM UTC
Duration
1h 54m
Detected by Pingoru
Nov 18, 2025, 01:44 PM UTC

Affected components

NCSI - Background Screenings

Update timeline

  1. investigating Nov 18, 2025, 01:44 PM UTC

    We are currently investigating an issue with the NCSI Legacy Platform website being partially unavailable to due a third-party provider.

  2. monitoring Nov 18, 2025, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 03:38 PM UTC

    This incident has been resolved.