Resolved after 1 hour 54 minutes, affecting NCSI - Background Screenings, on November 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
NCSI - Background Screenings
Update timeline
- investigating Nov 18, 2025, 01:44 PM UTC
We are currently investigating an issue with the NCSI Legacy Platform website being partially unavailable to due a third-party provider.
- monitoring Nov 18, 2025, 02:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 03:38 PM UTC
This incident has been resolved.
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