Resolved after 1 hour 23 minutes, affecting Registration - programs and sign-ups and Website - front end CMS (Sitebuilder) and 1 more, on August 21, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Update timeline
- investigating Aug 21, 2025, 06:32 PM UTC
We are currently investigating this issue.
- identified Aug 21, 2025, 07:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 21, 2025, 07:55 PM UTC
This incident has been resolved.
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