SportsEngine incident

AES Degraded Performance

Resolved after 3 hours 53 minutes, affecting SportsEngine AES (Advanced Event Systems), on December 1, 2025.

monitoring Dec 01, 2025, 08:06 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 01, 2025, 06:01 PM UTC
Resolved
Dec 01, 2025, 09:54 PM UTC
Duration
3h 53m
Detected by Pingoru
Dec 01, 2025, 06:01 PM UTC

Affected components

SportsEngine AES (Advanced Event Systems)

Update timeline

  1. investigating Dec 01, 2025, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 01, 2025, 06:40 PM UTC

    We continue to investigate the issue with degraded performance, especially around registrations. We will provide another update when we know more information.

  3. monitoring Dec 01, 2025, 08:05 PM UTC

    Teams have taken corrective actions on the data tier and are monitoring the application for recovery.

  4. monitoring Dec 01, 2025, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 01, 2025, 09:54 PM UTC

    This incident has been resolved.

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