SportsEngine experienced a major incident on December 1, 2025 affecting SportsEngine AES (Advanced Event Systems), lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Affected components
SportsEngine AES (Advanced Event Systems)
Update timeline
- investigating Dec 01, 2025, 06:01 PM UTC
We are currently investigating this issue.
- investigating Dec 01, 2025, 06:40 PM UTC
We continue to investigate the issue with degraded performance, especially around registrations. We will provide another update when we know more information.
- monitoring Dec 01, 2025, 08:05 PM UTC
Teams have taken corrective actions on the data tier and are monitoring the application for recovery.
- monitoring Dec 01, 2025, 08:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 01, 2025, 09:54 PM UTC
This incident has been resolved.