SportsEngine Outage History

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SportsEngine had 38 outages in the last 2 years totaling 145h 42m of downtime — averaging 1.6 incidents per month.

There were 38 SportsEngine outages since July 23, 2024 totaling 145h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sportsengine.com

Minor April 1, 2025

Degraded Performance: Email Service

Detected by Pingoru
Apr 01, 2025, 03:56 PM UTC
Resolved
Apr 01, 2025, 04:46 PM UTC
Duration
49m
Affected: SportsEngine.com
Timeline · 2 updates
  1. investigating Apr 01, 2025, 03:56 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 01, 2025, 04:46 PM UTC

    A fix has been deployed. The team will continue to monitor.

Read the full incident report →

Minor March 10, 2025

Sitebuilder Intermittent Availability

Detected by Pingoru
Mar 10, 2025, 03:54 PM UTC
Resolved
Mar 10, 2025, 05:26 PM UTC
Duration
1h 31m
Affected: Website - front end CMS (Sitebuilder)
Timeline · 4 updates
  1. investigating Mar 10, 2025, 03:54 PM UTC

    We are currently investigating this issue.

  2. identified Mar 10, 2025, 04:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 10, 2025, 04:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2025, 05:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 22, 2025

SE Motion US and UK Results FTP Site Not Accessible

Detected by Pingoru
Feb 22, 2025, 04:37 AM UTC
Resolved
Feb 24, 2025, 11:10 AM UTC
Duration
2d 6h
Affected: SportsEngine Motion UKSportsEngine Motion US
Timeline · 3 updates
  1. investigating Feb 22, 2025, 04:37 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 22, 2025, 04:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2025, 11:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 13, 2025

USA Swimming API Outage

Detected by Pingoru
Feb 13, 2025, 08:25 PM UTC
Resolved
Feb 13, 2025, 10:47 PM UTC
Duration
2h 21m
Affected: USA Swimming Integration
Timeline · 2 updates
  1. monitoring Feb 13, 2025, 08:25 PM UTC

    USA Swimming is currently addressing an API access issue. We will provide updates as they become available.

  2. resolved Feb 13, 2025, 10:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 1, 2025

SportsEngine Motion - Delayed E-mail Delivery

Detected by Pingoru
Feb 01, 2025, 09:46 PM UTC
Resolved
Feb 02, 2025, 03:43 AM UTC
Duration
5h 56m
Affected: SportsEngine Motion US
Timeline · 4 updates
  1. investigating Feb 01, 2025, 09:46 PM UTC

    We are currently investigating email delivery being delayed.

  2. monitoring Feb 01, 2025, 10:57 PM UTC

    A fix has been deployed and we will continue monitoring.

  3. monitoring Feb 02, 2025, 01:47 AM UTC

    We are continuing to monitor improvements in email delivery.

  4. resolved Feb 02, 2025, 03:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 10, 2025

SportsEngine Sites and Registration Degraded

Detected by Pingoru
Jan 10, 2025, 03:25 PM UTC
Resolved
Jan 10, 2025, 03:57 PM UTC
Duration
31m
Affected: Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Timeline · 3 updates
  1. investigating Jan 10, 2025, 03:25 PM UTC

    At this time, you may experience issues with the SportsEngine HQ platform. We are diligently working on the issue and will have it resolved as quickly as possible.

  2. monitoring Jan 10, 2025, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2025, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 17, 2024

SE Motion US Intermittent availability

Detected by Pingoru
Dec 17, 2024, 04:09 PM UTC
Resolved
Dec 17, 2024, 04:34 PM UTC
Duration
25m
Affected: SportsEngine Motion US
Timeline · 3 updates
  1. investigating Dec 17, 2024, 04:09 PM UTC

    SE Motion websites in the US are currently intermittently unavailable. The team is investigating the issue.

  2. monitoring Dec 17, 2024, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2024, 04:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 22, 2024

SE Motion - Elevated Error Rates

Detected by Pingoru
Nov 22, 2024, 01:06 AM UTC
Resolved
Nov 22, 2024, 01:33 AM UTC
Duration
26m
Affected: SportsEngine Motion US
Timeline · 2 updates
  1. investigating Nov 22, 2024, 01:06 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 22, 2024, 01:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 6, 2024

SportsEngine Play Degraded Performance

Detected by Pingoru
Nov 06, 2024, 04:57 PM UTC
Resolved
Nov 06, 2024, 06:18 PM UTC
Duration
1h 20m
Affected: SportsEngine Play
Timeline · 3 updates
  1. investigating Nov 06, 2024, 04:57 PM UTC

    We are currently experiencing degraded performance in the SportsEngine Play application.

  2. investigating Nov 06, 2024, 05:44 PM UTC

    The team continues to investigate the intermittent performance errors with the SportsEngine Play application. We will post further updates as the issue is resolved.

  3. resolved Nov 06, 2024, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 8, 2024

SE Motion US: Elevated Error Rates

Detected by Pingoru
Oct 08, 2024, 02:50 PM UTC
Resolved
Oct 08, 2024, 03:27 PM UTC
Duration
36m
Affected: SportsEngine Motion US
Timeline · 2 updates
  1. investigating Oct 08, 2024, 02:50 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 08, 2024, 03:27 PM UTC

    All services have returned to normal.

Read the full incident report →

Critical October 6, 2024

GoMotion UK - Degraded Service

Detected by Pingoru
Oct 06, 2024, 08:13 PM UTC
Resolved
Oct 06, 2024, 08:30 PM UTC
Duration
16m
Affected: SportsEngine Motion UK
Timeline · 2 updates
  1. investigating Oct 06, 2024, 08:13 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 06, 2024, 08:30 PM UTC

    The incident has been resolved. The team will continue to monitor.

Read the full incident report →

Minor August 19, 2024

SE Mobile - Elevated Error Rates

Detected by Pingoru
Aug 19, 2024, 12:21 PM UTC
Resolved
Aug 22, 2024, 03:49 PM UTC
Duration
3d 3h
Affected: Mobile App - chat, team RSVPs, and scheduling
Timeline · 5 updates
  1. identified Aug 19, 2024, 12:21 PM UTC

    At this time, you may experience issues with the SportsEngine mobile app crashing - only impacting users on iOS. The team is actively working to resolve.

  2. identified Aug 19, 2024, 01:06 PM UTC

    We have identified that these issues are primarily impacting the team search and team chat functionalities within the app. We are working on a fix and will post further updates as the team continues to resolve.

  3. identified Aug 19, 2024, 10:19 PM UTC

    A fix for the issues affecting team search and chat functionalities is now undergoing internal testing. We will provide another update once the fix is confirmed and ready for release.

  4. monitoring Aug 20, 2024, 02:44 PM UTC

    The team has completed their internal testing, and we are beginning to rollout the fix - monitoring performance. We will provide another update once the full rollout is complete. Please note, if you aren't enrolled in auto-update, you can download the latest version from the App Store at any time.

  5. resolved Aug 22, 2024, 03:49 PM UTC

    Performance has returned to normal, and the issues related to team chat and team search have been resolved.

Read the full incident report →

Major July 23, 2024

SportsEngine HQ - Registration and Reporting Issues

Detected by Pingoru
Jul 23, 2024, 03:22 PM UTC
Resolved
Jul 23, 2024, 04:46 PM UTC
Duration
1h 23m
Affected: Registration - programs and sign-upsFinancials - invoicing, reporting, payment processing
Timeline · 3 updates
  1. investigating Jul 23, 2024, 03:22 PM UTC

    We are currently investigating this issue.

  2. identified Jul 23, 2024, 03:54 PM UTC

    The team has identified the issue and working to resolve. At this time, the following registration functionality may be impacted: viewing receipt messages and pulling reporting related to registration.

  3. resolved Jul 23, 2024, 04:46 PM UTC

    The impacted registration functionality issues have been resolved and the team will continue to monitor.

Read the full incident report →