SportsEngine incident

AES - TicketSpice Coupon Codes Not Working for Check-in

Minor Ongoing View vendor source →

SportsEngine is currently experiencing a minor incident affecting SportsEngine AES (Advanced Event Systems), which began 3h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 12:57 PM UTC
Resolved
Ongoing
Duration
● 2h 31m
Detected by Pingoru
Jun 24, 2026, 12:57 PM UTC

Affected components

SportsEngine AES (Advanced Event Systems)

Update timeline

  1. investigating Jun 24, 2026, 12:57 PM UTC

    Customers will be unable to receive or use coupon codes generated by TicketSpice for event check-ins. We are currently investigating and working with our third-party.