SportsEngine incident

AES - TicketSpice Coupon Codes Not Working for Check-in

Minor Vendor's status page →

Resolved after 3 hours 20 minutes, affecting SportsEngine AES (Advanced Event Systems), on June 24, 2026.

investigating Jun 24, 2026, 12:57 PM UTC

Customers will be unable to receive or use coupon codes generated by TicketSpice for event check-ins. We are currently investigating and working with our third-party.

Started
Jun 24, 2026, 12:57 PM UTC
Resolved
Jun 24, 2026, 04:17 PM UTC
Duration
3h 20m
Detected by Pingoru
Jun 24, 2026, 12:57 PM UTC

Affected components

SportsEngine AES (Advanced Event Systems)

Update timeline

  1. investigating Jun 24, 2026, 12:57 PM UTC

    Customers will be unable to receive or use coupon codes generated by TicketSpice for event check-ins. We are currently investigating and working with our third-party.

  2. resolved Jun 24, 2026, 04:17 PM UTC

    This incident has been resolved.

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