SpinTel Outage History

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There were 5 SpinTel outages since February 12, 2026 totaling 15h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.spintel.net.au

Major April 23, 2026

nbn outage Civic ACT

Detected by Pingoru
Apr 23, 2026, 09:11 PM UTC
Resolved
Apr 24, 2026, 01:32 AM UTC
Duration
4h 21m
Timeline · 2 updates
  1. investigating Apr 23, 2026, 09:11 PM UTC

    Monitoring has detected an nbn outage in Civic ACT and surrounding areas, Engineers are investigating the cause of this outage. Updates will be provided as soon as they come to hand.

  2. resolved Apr 24, 2026, 01:32 AM UTC

    We've now resolved the incident. Thanks for your patience. If your service is still offline please power your modem off for 1 minute and then power back on. If still offline after power cycle please contact support through chat on our website or call 13 22 10.

Read the full incident report →

Major March 10, 2026

nbn outage Berkeley Vale

Detected by Pingoru
Mar 10, 2026, 08:20 PM UTC
Resolved
Mar 11, 2026, 02:39 AM UTC
Duration
6h 19m
Timeline · 1 update
  1. resolved Mar 11, 2026, 02:39 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major February 26, 2026

nbn outage South Australia

Detected by Pingoru
Feb 26, 2026, 05:01 AM UTC
Resolved
Feb 26, 2026, 08:11 AM UTC
Duration
3h 10m
Timeline · 1 update
  1. resolved Feb 26, 2026, 08:11 AM UTC

    We have confirmation from Field team that all fibres have been spliced successfully and all associated alarms are cleared.

Read the full incident report →

Major February 12, 2026

nbn dropout NSW,ACT and SA

Detected by Pingoru
Feb 12, 2026, 02:07 AM UTC
Resolved
Feb 12, 2026, 03:19 AM UTC
Duration
1h 11m
Timeline · 1 update
  1. resolved Feb 12, 2026, 03:19 AM UTC

    The earlier service interruption was caused by an unexpected router crash and subsequent reboot. All services have now been restored and are operating normally. We are conducting a root cause analysis to prevent recurrence. Most customers should see their service automatically re-connect. If your service has not restored, please power cycle your modem. We apologise for the disruption and appreciate your patience.

Read the full incident report →

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