SpinTel experienced a major incident on August 21, 2026, lasting 8h 38m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 21, 2026, 12:29 AM UTC
We experienced an issue affecting the delivery of SMS messages from our systems, including two-factor authentication (2FA) verification codes and other automated SMS notifications. The issue has now been resolved and SMS delivery is operating normally. Our technical team will continue to monitor the service to ensure stability. We apologise for any inconvenience caused.
- resolved Aug 21, 2026, 09:07 AM UTC
We've now resolved the incident. Thanks for your patience.