SpinTel incident

nbn outage Miranda POI

Resolved after 6 hours 47 minutes, affecting NBN and NBN NSW, on May 23, 2025.

resolved May 23, 2025, 08:21 PM UTC

Fibre repairs have been completed and services are back online. If your service has not restored please power your modem off for 1 minute and power back on.

Started
May 23, 2025, 01:34 PM UTC
Resolved
May 23, 2025, 08:21 PM UTC
Duration
6h 47m
Detected by Pingoru
May 23, 2025, 01:34 PM UTC

Affected components

NBNNBN NSW

Update timeline

  1. identified May 23, 2025, 01:34 PM UTC

    We have detected an nbn outage in Miranda and surrounding areas, we have been advised that a damaged fibre cable near Port hacking road is the cause of this outage with repair crews currently on site. There is no ETA at the moment, once repairs are completed nbn services will restore automatically in most cases.

  2. resolved May 23, 2025, 08:21 PM UTC

    Fibre repairs have been completed and services are back online. If your service has not restored please power your modem off for 1 minute and power back on.

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