Sonos had 40 outages in the last 2 years totaling 685h 44m of downtime — averaging 1.6 incidents per month.
There were 40 Sonos outages since August 15, 2025 totaling 685h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We are currently investigating this issue.
This incident has been resolved.
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may be unable to start playing music from Spotify until it’s resolved.
This incident has been resolved.
We've identified a problem with Pandora on Sonos and are working with them on a fix. You may not be able to sign in to your Pandora account on Sonos until it’s resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app until it’s resolved.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating the issue
We've identified a problem which may cause issues browsing for music on Spotify. We are working with Spotify to have this issue resolved as soon as possible.
This incident has been resolved.
We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.
We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified a problem with the Sonos App availability in the iOS / Mac App Stores and are working on a solution. You may experience issues downloading or updating the Sonos app from the App Store until this issue is resolved.
This incident has been resolved.
We are currently experiencing issues with Sonos Backgrounds stopping playback suddenly, and not being able to start playback. We are currently working to resolve it.
We are continuing to investigate this issue.
This incident has been resolved.
We've identified a problem with Gaana on Sonos and are working with them on a fix. You may not be able to sign in to your Gaana account on Sonos until it’s resolved.
This incident has been resolved.
We've identified a problem with Sveriges Radio on Sonos and are working with them on a fix. You may be unable to start playing music from Sveriges Radio until it’s resolved.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
This incident has been resolved.
We've identified a problem with FIT Radio Workout Music on Sonos and are working with them on a fix. You may be unable to start playing music from FIT Radio Workout Music until it’s resolved.
This incident has been resolved.
We are currently investigating an issue with not being able to add an Alexa Voice account to Sonos. We will update this page when this issue is resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified a problem with Alexa Voice Control on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
This incident has been resolved.
We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
This incident has been resolved.
We've identified a problem with Google Assistant on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
This incident has been resolved.
We've identified a problem with Spotify Lossless on Sonos and are working with them on a fix. You may hear music from Spotify stop, skip, or stutter until it’s resolved.
We are continuing to investigate this issue.
This incident has been resolved.
We've identified a problem with Napster on Sonos and are working with them on a fix. You may not be able to browse menus in the Sonos app until it’s resolved.
This incident has been resolved.
We've identified a problem with Pocket Casts on Sonos and are working with them on a fix. You may not be able to sign in to your Pocket Casts account on Sonos until it’s resolved.
This incident has been resolved.
Due to an Amazon AWS outage on October 20, your Sonos device may have disconnected from Alexa voice control. Follow the instructions under the "Advanced Fixes" section to reconnect to Alexa voice control. https://support.sonos.com/en-us/article/alexa-commands-not-working-on-sonos
This incident has been resolved.
We've identified a problem with our cloud services and are working on a fix. You may experience issues when adding, initiating playback, or authenticating music services until it's resolved.
This incident has been resolved.
We've identified a problem with Pandora on Sonos and are working with them on a fix. You may be unable to start playback from Pandora until it's resolved.
This incident has been resolved.