Sonos incident

Amazon Alexa - Functionality Issue

Critical Resolved View vendor source →

Sonos experienced a critical incident on January 15, 2026 affecting Alexa Voice Control, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 02:36 PM UTC
Resolved
Jan 15, 2026, 04:04 PM UTC
Duration
1h 27m
Detected by Pingoru
Jan 15, 2026, 02:36 PM UTC

Affected components

Alexa Voice Control

Update timeline

  1. investigating Jan 15, 2026, 02:36 PM UTC

    We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Jan 15, 2026, 04:04 PM UTC

    This incident has been resolved.