Sonos incident

Sonos Services - You may experience issues when adding, initiating playback, or authenticating music services

Major Resolved View vendor source →

Sonos experienced a major incident on November 12, 2025 affecting Sonos Services, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 09:01 AM UTC
Resolved
Nov 12, 2025, 12:10 PM UTC
Duration
3h 8m
Detected by Pingoru
Nov 12, 2025, 09:01 AM UTC

Affected components

Sonos Services

Update timeline

  1. investigating Nov 12, 2025, 09:01 AM UTC

    We've identified a problem with our cloud services and are working on a fix. You may experience issues when adding, initiating playback, or authenticating music services until it's resolved.

  2. resolved Nov 12, 2025, 12:10 PM UTC

    This incident has been resolved.