Sonos Outage History

Sonos is up right now

Sonos had 45 outages in the last 2 years totaling 164h 22m of downtime — averaging 1.8 incidents per month.

There were 45 Sonos outages since June 17, 2025 totaling 164h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sonos.com

Critical September 16, 2025

Aldi life Musik - Playback issues

Detected by Pingoru
Sep 16, 2025, 08:45 AM UTC
Resolved
Sep 16, 2025, 02:48 PM UTC
Duration
6h 3m
Timeline · 2 updates
  1. investigating Sep 16, 2025, 08:45 AM UTC

    We've identified a problem with Aldi life Musik on Sonos and are working with them on a fix. You may be unable to start playing music from Aldi life Musik until it’s resolved.

  2. resolved Sep 16, 2025, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 15, 2025

Napster - Playback issues

Detected by Pingoru
Sep 15, 2025, 07:34 PM UTC
Resolved
Sep 16, 2025, 02:48 PM UTC
Duration
19h 13m
Timeline · 2 updates
  1. investigating Sep 15, 2025, 07:34 PM UTC

    We've identified a problem with Napster on Sonos and are working with them on a fix. You may be unable to start playing music from Napster until it’s resolved.

  2. resolved Sep 16, 2025, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 13, 2025

Alexa Voice Control - Unable to start playback

Detected by Pingoru
Sep 13, 2025, 05:43 AM UTC
Resolved
Sep 13, 2025, 03:02 PM UTC
Duration
9h 18m
Affected: Alexa Voice Control
Timeline · 2 updates
  1. identified Sep 13, 2025, 05:43 AM UTC

    We've identified an issue with starting music playback using Alexa Voice Control and are working with them on a fix. You may be unable to start playing music using Alexa Voice Control until it's resolved.

  2. resolved Sep 13, 2025, 03:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 10, 2025

Saavn - Adding Account Issue

Detected by Pingoru
Sep 10, 2025, 07:58 AM UTC
Resolved
Sep 10, 2025, 03:44 PM UTC
Duration
7h 45m
Affected: Saavn
Timeline · 2 updates
  1. investigating Sep 10, 2025, 07:58 AM UTC

    We've identified a problem with Saavn on Sonos and are working with them on a fix. You may not be able to sign in to your Saavn account on Sonos until it’s resolved.

  2. resolved Sep 10, 2025, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 3, 2025

Qobuz - Adding Account Issue

Detected by Pingoru
Sep 03, 2025, 09:51 PM UTC
Resolved
Sep 04, 2025, 12:47 AM UTC
Duration
2h 56m
Affected: Qobuz
Timeline · 2 updates
  1. identified Sep 03, 2025, 09:51 PM UTC

    We've identified a problem with Qobuz on Sonos and are working with them on a fix. You may not be able to sign in to your Qobuz account on Sonos until it’s resolved.

  2. resolved Sep 04, 2025, 12:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 30, 2025

TuneIn - Browse Issues

Detected by Pingoru
Aug 30, 2025, 04:52 PM UTC
Resolved
Aug 31, 2025, 09:51 PM UTC
Duration
1d 4h
Affected: TuneIn
Timeline · 2 updates
  1. identified Aug 30, 2025, 04:52 PM UTC

    We've identified a problem with TuneIn on Sonos and are working with them on a fix. You may not be able to browse TuneIn menus in the Sonos app until it’s resolved.

  2. resolved Aug 31, 2025, 09:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 22, 2025

SoundCloud - Browse Issues

Detected by Pingoru
Aug 22, 2025, 03:17 PM UTC
Resolved
Aug 22, 2025, 05:48 PM UTC
Duration
2h 31m
Affected: SoundCloud
Timeline · 2 updates
  1. investigating Aug 22, 2025, 03:17 PM UTC

    We've identified a problem with SoundCloud on Sonos and are working with them on a fix. You may not be able to browse SoundCloud menus in the Sonos app until it’s resolved.

  2. resolved Aug 22, 2025, 05:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 19, 2025

Napster - Playback Issue

Detected by Pingoru
Aug 19, 2025, 03:12 PM UTC
Resolved
Aug 19, 2025, 07:59 PM UTC
Duration
4h 47m
Timeline · 2 updates
  1. identified Aug 19, 2025, 03:12 PM UTC

    We've identified a problem with Napster on Sonos and are working with them on a fix. You may be unable to start playing music from Napster until it's resolved.

  2. resolved Aug 19, 2025, 07:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 18, 2025

QQ音乐 - Browse Issues

Detected by Pingoru
Aug 18, 2025, 11:16 AM UTC
Resolved
Aug 19, 2025, 03:13 PM UTC
Duration
1d 3h
Affected: QQ音乐
Timeline · 2 updates
  1. investigating Aug 18, 2025, 11:16 AM UTC

    We've identified a problem with QQ音乐 on Sonos and are working with them on a fix. You may not be able to browse QQ音乐 menus in the Sonos app until it’s resolved.

  2. resolved Aug 19, 2025, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 15, 2025

SoundCloud - Adding Account Issue

Detected by Pingoru
Aug 15, 2025, 06:00 PM UTC
Resolved
Aug 15, 2025, 11:08 PM UTC
Duration
5h 7m
Affected: SoundCloud
Timeline · 2 updates
  1. identified Aug 15, 2025, 06:00 PM UTC

    We've identified a problem with SoundCloud on Sonos and are working with them on a fix. You may not be able to sign in to your SoundCloud account on Sonos until it’s resolved.

  2. resolved Aug 15, 2025, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 14, 2025

SoundCloud - Unable to browse or add account

Detected by Pingoru
Aug 14, 2025, 05:36 PM UTC
Resolved
Aug 14, 2025, 11:28 PM UTC
Duration
5h 51m
Affected: SoundCloud
Timeline · 2 updates
  1. identified Aug 14, 2025, 05:36 PM UTC

    We've identified an issue with SoundCloud on Sonos and are working on a fix. You may be unable to browse or add your account until it's resolved.

  2. resolved Aug 14, 2025, 11:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 14, 2025

Sonos Voice Control : Partial Outage

Detected by Pingoru
Aug 14, 2025, 09:01 AM UTC
Resolved
Aug 14, 2025, 12:25 PM UTC
Duration
3h 23m
Affected: Sonos Voice Control
Timeline · 2 updates
  1. identified Aug 14, 2025, 09:01 AM UTC

    We've identified a problem with ''Sonos Voice Control, voice requests to control Sonos and play music will likely fail, please use the Sonos app

  2. resolved Aug 14, 2025, 12:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 29, 2025

Alexa Voice Control - Functionality Issue

Detected by Pingoru
Jul 29, 2025, 10:12 PM UTC
Resolved
Jul 29, 2025, 10:59 PM UTC
Duration
47m
Affected: Alexa Voice Control
Timeline · 2 updates
  1. identified Jul 29, 2025, 10:12 PM UTC

    We've identified a problem with Alexa Voice Control on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Jul 29, 2025, 10:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 29, 2025

Sonos Pro Dashboard - Functionality Issue

Detected by Pingoru
Jul 29, 2025, 09:58 PM UTC
Resolved
Jul 29, 2025, 10:59 PM UTC
Duration
1h 1m
Affected: Sonos Pro Dashboard
Timeline · 2 updates
  1. identified Jul 29, 2025, 09:58 PM UTC

    We've identified a problem with Sonos Pro Dashboard on Sonos and are working on a fix. You may not be able to Sonos Pro Dashboard Sonos until it’s resolved.

  2. resolved Jul 29, 2025, 10:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 20, 2025

Sonos Radio - Browse issues

Detected by Pingoru
Jul 20, 2025, 02:13 PM UTC
Resolved
Jul 21, 2025, 12:56 PM UTC
Duration
22h 43m
Affected: Sonos Radio
Timeline · 4 updates
  1. identified Jul 20, 2025, 02:13 PM UTC

    We've identified a problem with Sonos Radio on Sonos and are working with them on a fix. You may not be able to browse Sonos Radio menus in the Sonos app until it’s resolved.

  2. identified Jul 20, 2025, 07:21 PM UTC

    We are continuing to investigate this issue and are actively working on a fix.

  3. monitoring Jul 21, 2025, 02:46 AM UTC

    A solution was implemented for this issue earlier today, but will take additional time to reach all affected users. Our team will continue to monitor the situation until the service has recovered to normal operation.

  4. resolved Jul 21, 2025, 12:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 10, 2025

Alexa - Functionality Issue

Detected by Pingoru
Jul 10, 2025, 10:18 PM UTC
Resolved
Jul 11, 2025, 12:41 AM UTC
Duration
2h 22m
Affected: Alexa Voice Control
Timeline · 2 updates
  1. identified Jul 10, 2025, 10:18 PM UTC

    We've identified a problem with Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Jul 11, 2025, 12:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 10, 2025

Sonos Account - Sonos.com account creation failure

Detected by Pingoru
Jul 10, 2025, 07:42 PM UTC
Resolved
Jul 10, 2025, 08:53 PM UTC
Duration
1h 11m
Affected: Sonos Account
Timeline · 2 updates
  1. identified Jul 10, 2025, 07:42 PM UTC

    We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.

  2. resolved Jul 10, 2025, 08:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 3, 2025

Sonos Backgrounds - Playback Failure - Full playback failure

Detected by Pingoru
Jul 03, 2025, 03:04 PM UTC
Resolved
Jul 04, 2025, 12:22 AM UTC
Duration
9h 18m
Affected: Sonos Backgrounds
Timeline · 3 updates
  1. investigating Jul 03, 2025, 03:04 PM UTC

    We've identified a problem with Sonos Backgrounds on Sonos and are working on a fix. You may not be able to start music from Sonos Backgrounds until it’s resolved.

  2. investigating Jul 03, 2025, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 04, 2025, 12:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 26, 2025

Sonos Services - Sonos Voice Control

Detected by Pingoru
Jun 26, 2025, 09:37 AM UTC
Resolved
Jun 26, 2025, 11:41 AM UTC
Duration
2h 4m
Affected: Sonos Voice Control
Timeline · 2 updates
  1. identified Jun 26, 2025, 09:37 AM UTC

    We've identified a problem with our cloud services and are working on a fix. You may experience issues with Sonos Voice Control until it's resolved.

  2. resolved Jun 26, 2025, 11:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 17, 2025

Relisten - Playback Issue

Detected by Pingoru
Jun 17, 2025, 03:59 PM UTC
Resolved
Jun 17, 2025, 04:58 PM UTC
Duration
59m
Timeline · 2 updates
  1. identified Jun 17, 2025, 03:59 PM UTC

    We've identified a problem with Relisten on Sonos and are working with them on a fix. You may be unable to start playing music from Relisten until it's resolved.

  2. resolved Jun 17, 2025, 04:58 PM UTC

    This incident has been resolved.

Read the full incident report →