Sonos incident

Napster Browse Issues

Critical Resolved View vendor source →

Sonos experienced a critical incident on December 4, 2025, lasting 21h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 11:47 AM UTC
Resolved
Dec 05, 2025, 08:50 AM UTC
Duration
21h 3m
Detected by Pingoru
Dec 04, 2025, 11:47 AM UTC

Update timeline

  1. monitoring Dec 04, 2025, 11:47 AM UTC

    We've identified a problem with Napster on Sonos and are working with them on a fix. You may not be able to browse menus in the Sonos app until it’s resolved.

  2. resolved Dec 05, 2025, 08:50 AM UTC

    This incident has been resolved.