Softpay incident

Payments slow or failing

Resolved after 7 minutes, affecting Softpay Production Environment, on April 1, 2025.

investigating Apr 01, 2025, 07:57 AM UTC

Payments are currently slow / failing. We are investigating. Next update 10:15.

Started
Apr 01, 2025, 07:57 AM UTC
Resolved
Apr 01, 2025, 08:04 AM UTC
Duration
7m
Detected by Pingoru
Apr 01, 2025, 07:57 AM UTC

Affected components

Softpay Production Environment

Update timeline

  1. investigating Apr 01, 2025, 07:57 AM UTC

    Payments are currently slow / failing. We are investigating. Next update 10:15.

  2. resolved Apr 01, 2025, 08:04 AM UTC

    Issue has been identified and resolved.

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