Resolved after 1 hour 4 minutes, affecting Softpay Production Environment, on September 5, 2025.
We are currently experiencing an issue with Nets processing that may lead to an increased rate of failed transactions. Retrying failed transactions may help mitigate the impact while we work with Nets on a resolution.
Affected components
Softpay Production Environment
Update timeline
- identified Sep 05, 2025, 07:48 AM UTC
We are currently experiencing an issue with Nets processing that may lead to an increased rate of failed transactions. Retrying failed transactions may help mitigate the impact while we work with Nets on a resolution.
- resolved Sep 05, 2025, 08:53 AM UTC
The incident has been resolved by Nets processor.
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