Resolved after 1 day 2 hours, affecting Notary Connect and Closings, on April 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Notary ConnectClosings
Update timeline
- investigating Apr 30, 2026, 07:17 PM UTC
We are currently investigating delays within Snapdocs
- identified Apr 30, 2026, 07:38 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 30, 2026, 08:08 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 30, 2026, 09:23 PM UTC
We continue to investigate delays within Snapdocs. Please email [email protected] with any questions
- monitoring Apr 30, 2026, 10:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 01, 2026, 09:55 PM UTC
This incident has been resolved.
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