Snapdocs incident

Snapdocs Support - Third Party Phone Outage

Notice Resolved View vendor source →

Snapdocs experienced a notice incident on September 1, 2026 affecting Support Emails, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 05:50 PM UTC
Resolved
Sep 01, 2026, 08:11 PM UTC
Duration
2h 21m
Detected by Pingoru
Sep 01, 2026, 05:50 PM UTC

Affected components

Support Emails

Update timeline

  1. identified Sep 01, 2026, 05:50 PM UTC

    Snapdocs' third party phone provider has reported an outage. Due to this, our support team is unable to receive or respond to phone calls. Support is still able to receive emails and Snapdocs is fully functional. Please email [email protected] for any issues or questions.

  2. resolved Sep 01, 2026, 08:11 PM UTC

    This incident has been resolved.