Is Snapdocs down?
Last checked 2m agoNo incidents right now.
Snapdocs is operational right now. Last checked 2m ago; the most recent incident resolved 22d ago.
Real-time Snapdocs status, recent outages, and incident history: pulled directly from Snapdocs's official status page at status.snapdocs.com every 5 minutes. Pingoru tracks 6 Snapdocs services and has captured 11 incidents in the last 90 days (98.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Snapdocs reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Closings
Timeline · 3 updates
- investigating · Oct 06, 2026, 02:05 PM UTC
Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.
- monitoring · Oct 06, 2026, 03:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 06, 2026, 10:15 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Closings
Timeline · 4 updates
- investigating · Oct 01, 2026, 04:00 PM UTC
Snapdocs is currently experiencing delays in processing times for all QC reports. Please contact [email protected] for any questions.
- identified · Oct 01, 2026, 04:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 01, 2026, 04:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 01, 2026, 05:16 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Support Emails
Timeline · 2 updates
- identified · Sep 08, 2026, 04:23 PM UTC
Snapdocs' third party email provider has reported an outage. Due to this, our support team may be delayed receiving or responding to emails sent to [email protected]. Support is still able to receive phone calls and Snapdocs is fully functional. Please contact Snapdocs Support at 833-762-7362 (833-SNAPDOC) for any urgent issues.
- resolved · Sep 08, 2026, 05:06 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Support Emails
Timeline · 2 updates
- identified · Sep 01, 2026, 05:50 PM UTC
Snapdocs' third party phone provider has reported an outage. Due to this, our support team is unable to receive or respond to phone calls. Support is still able to receive emails and Snapdocs is fully functional. Please email [email protected] for any issues or questions.
- resolved · Sep 01, 2026, 08:11 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Closings
Timeline · 2 updates
- identified · Aug 28, 2026, 03:13 PM UTC
Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.
- resolved · Aug 28, 2026, 04:02 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Snapdocs outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Snapdocs outage history →Or sign up free to get alerts when Snapdocs breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 6 components checked every 5 minutesThe longest incident in the last year, Errors Accessing Snapdocs on March 26, 2026, ran for 4 days. 4 maintenance windows announced in the same period.
Most affected components, last 12 months
- Closings31
- Notary Connect13
- Twilio SMS3
- Support Emails2
- eVault2
Latest incidents
- Snapdocs Closing Creation - Encompass Delays
Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend…
- Snapdocs Closing - QC Report Delays
Snapdocs is currently experiencing delays in processing times for all QC reports. Please contact [email protected] for any questions.
- Snapdocs Support - Email Delays
Snapdocs' third party email provider has reported an outage. Due to this, our support team may be delayed receiving or responding to emails sent to…
- Started Oct 06, 2026, 02:05 PM UTC · Resolved Oct 06, 2026, 10:15 PM UTC · 8h 9m
- Snapdocs Closing - QC Report Delays ResolvedStarted Oct 01, 2026, 04:00 PM UTC · Resolved Oct 01, 2026, 05:16 PM UTC · 1h 16m
- Snapdocs Support - Email Delays ResolvedStarted Sep 08, 2026, 04:23 PM UTC · Resolved Sep 08, 2026, 05:06 PM UTC · 42m
- Started Sep 01, 2026, 05:50 PM UTC · Resolved Sep 01, 2026, 08:11 PM UTC · 2h 21m
- Started Aug 28, 2026, 03:13 PM UTC · Resolved Aug 28, 2026, 04:02 PM UTC · 49m
- SMS Third Party Messaging Delay ResolvedStarted Aug 27, 2026, 04:46 PM UTC · Resolved Aug 27, 2026, 07:29 PM UTC · 2h 42m
- Started Aug 25, 2026, 06:50 PM UTC · Resolved Aug 26, 2026, 07:22 PM UTC · 1d
- Started Aug 13, 2026, 08:47 PM UTC · Resolved Aug 13, 2026, 09:44 PM UTC · 56m