Is Snapdocs down?

Last checked 2m ago
Current status
Snapdocs is up

No incidents right now.

Snapdocs is operational right now. Last checked 2m ago; the most recent incident resolved 22d ago.

Real-time Snapdocs status, recent outages, and incident history: pulled directly from Snapdocs's official status page at status.snapdocs.com every 5 minutes. Pingoru tracks 6 Snapdocs services and has captured 11 incidents in the last 90 days (98.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Snapdocs reports a new incident, free for 3 monitors, no credit card.

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Snapdocs uptime 98.70% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 8h 9m
    Started Oct 06, 2026, 02:05 PM UTC · Resolved Oct 06, 2026, 10:15 PM UTC
    Closings
    Timeline · 3 updates
    • investigating · Oct 06, 2026, 02:05 PM UTC

      Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.

    • monitoring · Oct 06, 2026, 03:59 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 06, 2026, 10:15 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 16m
    Started Oct 01, 2026, 04:00 PM UTC · Resolved Oct 01, 2026, 05:16 PM UTC
    Closings
    Timeline · 4 updates
    • investigating · Oct 01, 2026, 04:00 PM UTC

      Snapdocs is currently experiencing delays in processing times for all QC reports. Please contact [email protected] for any questions.

    • identified · Oct 01, 2026, 04:07 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 01, 2026, 04:18 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 01, 2026, 05:16 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 42m
    Started Sep 08, 2026, 04:23 PM UTC · Resolved Sep 08, 2026, 05:06 PM UTC
    Support Emails
    Timeline · 2 updates
    • identified · Sep 08, 2026, 04:23 PM UTC

      Snapdocs' third party email provider has reported an outage. Due to this, our support team may be delayed receiving or responding to emails sent to [email protected]. Support is still able to receive phone calls and Snapdocs is fully functional. Please contact Snapdocs Support at 833-762-7362 (833-SNAPDOC) for any urgent issues.

    • resolved · Sep 08, 2026, 05:06 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h 21m
    Started Sep 01, 2026, 05:50 PM UTC · Resolved Sep 01, 2026, 08:11 PM UTC
    Support Emails
    Timeline · 2 updates
    • identified · Sep 01, 2026, 05:50 PM UTC

      Snapdocs' third party phone provider has reported an outage. Due to this, our support team is unable to receive or respond to phone calls. Support is still able to receive emails and Snapdocs is fully functional. Please email [email protected] for any issues or questions.

    • resolved · Sep 01, 2026, 08:11 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 49m
    Started Aug 28, 2026, 03:13 PM UTC · Resolved Aug 28, 2026, 04:02 PM UTC
    Closings
    Timeline · 2 updates
    • identified · Aug 28, 2026, 03:13 PM UTC

      Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.

    • resolved · Aug 28, 2026, 04:02 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Snapdocs outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Snapdocs outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 6 components checked every 5 minutes
50incidents recorded
38last 12 months
9last 90 days
11 hourstypical duration, 12 months

The longest incident in the last year, Errors Accessing Snapdocs on March 26, 2026, ran for 4 days. 4 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Closings31
  • Notary Connect13
  • Twilio SMS3
  • Support Emails2
  • eVault2

Latest incidents

  • Snapdocs Closing Creation - Encompass Delays October 6, 2026 · 8 hours · degraded service

    Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend…

  • Snapdocs Closing - QC Report Delays October 1, 2026 · 76 minutes · degraded service

    Snapdocs is currently experiencing delays in processing times for all QC reports. Please contact [email protected] for any questions.

  • Snapdocs Support - Email Delays September 8, 2026 · 42 minutes · degraded service

    Snapdocs' third party email provider has reported an outage. Due to this, our support team may be delayed receiving or responding to emails sent to…

Outage history

Past 90 days · 9 incidents View full outage history →