Is Snapdocs down?
Last checked 10m agoNo incidents right now.
Snapdocs is operational right now. Last checked 10m ago; the most recent incident resolved 18h ago.
Real-time Snapdocs status, recent outages, and incident history — pulled directly from Snapdocs's official status page at https://status.snapdocs.com every 5 minutes. Pingoru tracks 6 Snapdocs services and has captured 15 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Snapdocs reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Support Emails
Timeline · 2 updates
- identified · Sep 08, 2026, 04:23 PM UTC
Snapdocs' third party email provider has reported an outage. Due to this, our support team may be delayed receiving or responding to emails sent to [email protected]. Support is still able to receive phone calls and Snapdocs is fully functional. Please contact Snapdocs Support at 833-762-7362 (833-SNAPDOC) for any urgent issues.
- resolved · Sep 08, 2026, 05:06 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Support Emails
Timeline · 2 updates
- identified · Sep 01, 2026, 05:50 PM UTC
Snapdocs' third party phone provider has reported an outage. Due to this, our support team is unable to receive or respond to phone calls. Support is still able to receive emails and Snapdocs is fully functional. Please email [email protected] for any issues or questions.
- resolved · Sep 01, 2026, 08:11 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Closings
Timeline · 2 updates
- identified · Aug 28, 2026, 03:13 PM UTC
Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.
- resolved · Aug 28, 2026, 04:02 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Notary ConnectClosings
Timeline · 4 updates
- investigating · Aug 27, 2026, 04:46 PM UTC
We are currently experiencing issues affecting 2FA code delivery from our third-party provider. Our team is investigating and will share updates when we receive more information.
- monitoring · Aug 27, 2026, 06:28 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Aug 27, 2026, 07:20 PM UTC
We are continuing to monitor for any further issues.
- resolved · Aug 27, 2026, 07:29 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Closings
Timeline · 3 updates
- identified · Aug 25, 2026, 06:50 PM UTC
Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.
- monitoring · Aug 26, 2026, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 26, 2026, 07:22 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Snapdocs outage history
9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Snapdocs outage history →Or sign up free to get alerts when Snapdocs breaks · 10 free monitors · No credit card
- Snapdocs Support - Email Delays ResolvedStarted Sep 08, 2026, 04:23 PM UTC · Resolved Sep 08, 2026, 05:06 PM UTC · 42m
- Started Sep 01, 2026, 05:50 PM UTC · Resolved Sep 01, 2026, 08:11 PM UTC · 2h 21m
- Started Aug 28, 2026, 03:13 PM UTC · Resolved Aug 28, 2026, 04:02 PM UTC · 49m
- SMS Third Party Messaging Delay ResolvedStarted Aug 27, 2026, 04:46 PM UTC · Resolved Aug 27, 2026, 07:29 PM UTC · 2h 42m
- Started Aug 25, 2026, 06:50 PM UTC · Resolved Aug 26, 2026, 07:22 PM UTC · 1d
- Started Aug 13, 2026, 08:47 PM UTC · Resolved Aug 13, 2026, 09:44 PM UTC · 56m
- Started Aug 07, 2026, 03:49 PM UTC · Resolved Aug 07, 2026, 04:53 PM UTC · 1h 3m
- Encompass - Loan Processing Issues ResolvedStarted Jul 30, 2026, 02:36 PM UTC · Resolved Jul 30, 2026, 06:54 PM UTC · 4h 17m