Is Snapdocs down?
Last checked 9m agoNo incidents right now.
Snapdocs is operational right now. Last checked 9m ago; the most recent incident resolved 6h ago.
Real-time Snapdocs status, recent outages, and incident history — pulled directly from Snapdocs's official status page at https://status.snapdocs.com every 5 minutes. Pingoru tracks 6 Snapdocs services and has captured 10 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment Snapdocs reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Closings
Timeline · 4 updates
- investigating · Jul 30, 2026, 02:36 PM UTC
Snapdocs is experiencing some intermittent issues retrieving documents and closing creation from ICE.
- investigating · Jul 30, 2026, 02:47 PM UTC
Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.
- monitoring · Jul 30, 2026, 03:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 30, 2026, 06:54 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Notary ConnectClosings
Timeline · 3 updates
- investigating · Jul 24, 2026, 08:19 PM UTC
Snapdocs is currently experiencing delays in processing times for closing documents and order creation/updates as well as the login experience. Please contact [email protected] for any questions.
- monitoring · Jul 24, 2026, 08:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 24, 2026, 09:36 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Notary ConnectClosings
Timeline · 4 updates
- investigating · Jul 23, 2026, 10:23 PM UTC
Some signers, consumers, and notaries are experiencing delayed or failed text messages. We are currently investigating this issue.
- identified · Jul 23, 2026, 10:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 23, 2026, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 23, 2026, 11:00 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Closings
Timeline · 3 updates
- identified · Jul 23, 2026, 05:50 PM UTC
Snapdocs is currently experiencing delays in processing times for closing documents due to a third-party VPN provider outage. Snapdocs platform remains fully functional for all users. Please contact [email protected] for any questions.
- monitoring · Jul 23, 2026, 07:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 23, 2026, 10:59 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Closings
Timeline · 3 updates
- identified · Jul 14, 2026, 06:16 PM UTC
Snapdocs' third-party vendor is experiencing degraded performance generating KBA questions, causing some recipients to not receive them — which can delay or block entry into notary meetings. The Snapdocs platform itself is fully functional. As a workaround, hybrid and wet closings can be submitted to avoid delays. Questions: [email protected]
- monitoring · Jul 14, 2026, 06:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 14, 2026, 07:21 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Snapdocs outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Snapdocs outage history →Or sign up free to get alerts when Snapdocs breaks · 10 free monitors · No credit card
- Encompass - Loan Processing Issues ResolvedStarted Jul 30, 2026, 02:36 PM UTC · Resolved Jul 30, 2026, 06:54 PM UTC · 4h 17m
- Snapdocs Platform Delays ResolvedStarted Jul 24, 2026, 08:19 PM UTC · Resolved Jul 24, 2026, 09:36 PM UTC · 1h 17m
- Intermittent Text Message Delays ResolvedStarted Jul 23, 2026, 10:23 PM UTC · Resolved Jul 23, 2026, 11:00 PM UTC · 36m
- Started Jul 23, 2026, 05:50 PM UTC · Resolved Jul 23, 2026, 10:59 PM UTC · 5h 9m
- RON - KBA Issues 07.14 ResolvedStarted Jul 14, 2026, 06:16 PM UTC · Resolved Jul 14, 2026, 07:21 PM UTC · 1h 5m
- Intermittent Latency ResolvedStarted Jun 30, 2026, 04:17 PM UTC · Resolved Jun 30, 2026, 07:33 PM UTC · 3h 16m
- Started Jun 17, 2026, 04:20 PM UTC · Resolved Jun 17, 2026, 09:24 PM UTC · 5h 4m
- Started Jun 15, 2026, 03:41 PM UTC · Resolved Jun 15, 2026, 03:55 PM UTC · 14m