Is Snapdocs down?

Last checked 4m ago
Current status
Snapdocs is up

No incidents right now.

Official status page: https://status.snapdocs.com · Polled every 5 minutes · 6 components tracked

Snapdocs is operational right now. Last checked 4m ago; the most recent incident resolved 5d ago.

Real-time Snapdocs status, recent outages, and incident history — pulled directly from Snapdocs's official status page at https://status.snapdocs.com every 5 minutes. Pingoru tracks 6 Snapdocs services and has captured 9 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment Snapdocs reports a new incident — free for 5 monitors, no credit card.

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Snapdocs uptime 99.26% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 17m
    Started Jul 24, 2026, 08:19 PM UTC · Resolved Jul 24, 2026, 09:36 PM UTC
    Notary ConnectClosings
    Timeline · 3 updates
    • investigating · Jul 24, 2026, 08:19 PM UTC

      Snapdocs is currently experiencing delays in processing times for closing documents and order creation/updates as well as the login experience. Please contact [email protected] for any questions.

    • monitoring · Jul 24, 2026, 08:34 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 24, 2026, 09:36 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 36m
    Started Jul 23, 2026, 10:23 PM UTC · Resolved Jul 23, 2026, 11:00 PM UTC
    Notary ConnectClosings
    Timeline · 4 updates
    • investigating · Jul 23, 2026, 10:23 PM UTC

      Some signers, consumers, and notaries are experiencing delayed or failed text messages. We are currently investigating this issue.

    • identified · Jul 23, 2026, 10:37 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 23, 2026, 10:37 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 23, 2026, 11:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5h 9m
    Started Jul 23, 2026, 05:50 PM UTC · Resolved Jul 23, 2026, 10:59 PM UTC
    Closings
    Timeline · 3 updates
    • identified · Jul 23, 2026, 05:50 PM UTC

      Snapdocs is currently experiencing delays in processing times for closing documents due to a third-party VPN provider outage. Snapdocs platform remains fully functional for all users. Please contact [email protected] for any questions.

    • monitoring · Jul 23, 2026, 07:22 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 23, 2026, 10:59 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 5m
    Started Jul 14, 2026, 06:16 PM UTC · Resolved Jul 14, 2026, 07:21 PM UTC
    Closings
    Timeline · 3 updates
    • identified · Jul 14, 2026, 06:16 PM UTC

      Snapdocs' third-party vendor is experiencing degraded performance generating KBA questions, causing some recipients to not receive them — which can delay or block entry into notary meetings. The Snapdocs platform itself is fully functional. As a workaround, hybrid and wet closings can be submitted to avoid delays. Questions: [email protected]

    • monitoring · Jul 14, 2026, 06:51 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 14, 2026, 07:21 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 3h 16m
    Started Jun 30, 2026, 04:17 PM UTC · Resolved Jun 30, 2026, 07:33 PM UTC
    Notary ConnectClosings
    Timeline · 5 updates
    • investigating · Jun 30, 2026, 04:17 PM UTC

      We are aware that there is some intermittent latency for some users on Snapdocs. Our team is actively working to resolve the issue and restore full functionality. Thank you for your patience.

    • investigating · Jun 30, 2026, 05:24 PM UTC

      We are seeing improvements across the platform but aware that there is still some intermittent latency for some users on Snapdocs. Our team is actively working to resolve the issue and restore full functionality. Thank you for your patience.

    • identified · Jun 30, 2026, 06:15 PM UTC

      Our team has identified the cause to the platform latency and we making adjustments to reinforce platform stability.

    • monitoring · Jun 30, 2026, 06:21 PM UTC

      A fix has been implemented and we are monitoring the results across platform functionality.

    • resolved · Jun 30, 2026, 07:33 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Snapdocs outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Snapdocs outage history →

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Outage history

Past 90 days · 8 incidents View full outage history →