Is Snapdocs down?

Last checked 9m ago
Current status
Snapdocs is up

No incidents right now.

Official status page: https://status.snapdocs.com · Polled every 5 minutes · 6 components tracked

Snapdocs is operational right now. Last checked 9m ago; the most recent incident resolved 6h ago.

Real-time Snapdocs status, recent outages, and incident history — pulled directly from Snapdocs's official status page at https://status.snapdocs.com every 5 minutes. Pingoru tracks 6 Snapdocs services and has captured 10 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment Snapdocs reports a new incident — free for 5 monitors, no credit card.

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Snapdocs uptime 99.26% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 17m
    Started Jul 30, 2026, 02:36 PM UTC · Resolved Jul 30, 2026, 06:54 PM UTC
    Closings
    Timeline · 4 updates
    • investigating · Jul 30, 2026, 02:36 PM UTC

      Snapdocs is experiencing some intermittent issues retrieving documents and closing creation from ICE.

    • investigating · Jul 30, 2026, 02:47 PM UTC

      Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.

    • monitoring · Jul 30, 2026, 03:34 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 30, 2026, 06:54 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 17m
    Started Jul 24, 2026, 08:19 PM UTC · Resolved Jul 24, 2026, 09:36 PM UTC
    Notary ConnectClosings
    Timeline · 3 updates
    • investigating · Jul 24, 2026, 08:19 PM UTC

      Snapdocs is currently experiencing delays in processing times for closing documents and order creation/updates as well as the login experience. Please contact [email protected] for any questions.

    • monitoring · Jul 24, 2026, 08:34 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 24, 2026, 09:36 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 36m
    Started Jul 23, 2026, 10:23 PM UTC · Resolved Jul 23, 2026, 11:00 PM UTC
    Notary ConnectClosings
    Timeline · 4 updates
    • investigating · Jul 23, 2026, 10:23 PM UTC

      Some signers, consumers, and notaries are experiencing delayed or failed text messages. We are currently investigating this issue.

    • identified · Jul 23, 2026, 10:37 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 23, 2026, 10:37 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 23, 2026, 11:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 5h 9m
    Started Jul 23, 2026, 05:50 PM UTC · Resolved Jul 23, 2026, 10:59 PM UTC
    Closings
    Timeline · 3 updates
    • identified · Jul 23, 2026, 05:50 PM UTC

      Snapdocs is currently experiencing delays in processing times for closing documents due to a third-party VPN provider outage. Snapdocs platform remains fully functional for all users. Please contact [email protected] for any questions.

    • monitoring · Jul 23, 2026, 07:22 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 23, 2026, 10:59 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 5m
    Started Jul 14, 2026, 06:16 PM UTC · Resolved Jul 14, 2026, 07:21 PM UTC
    Closings
    Timeline · 3 updates
    • identified · Jul 14, 2026, 06:16 PM UTC

      Snapdocs' third-party vendor is experiencing degraded performance generating KBA questions, causing some recipients to not receive them — which can delay or block entry into notary meetings. The Snapdocs platform itself is fully functional. As a workaround, hybrid and wet closings can be submitted to avoid delays. Questions: [email protected]

    • monitoring · Jul 14, 2026, 06:51 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 14, 2026, 07:21 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Snapdocs outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Snapdocs outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →