Snapdocs incident

Snapdocs Closing Creation - Encompass Delays

Snapdocs is currently experiencing a minor incident affecting Closings, which began 8h ago. The vendor's full update timeline is below.

Started
Oct 06, 2026, 02:05 PM UTC
Resolved
Ongoing
Duration
● 7h 32m
Detected by Pingoru
Oct 06, 2026, 02:05 PM UTC

Affected components

Closings

Update timeline

  1. investigating Oct 06, 2026, 02:05 PM UTC

    Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.

  2. monitoring Oct 06, 2026, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.