Snapdocs incident

Snapdocs Support - Email Delays

Minor Resolved View vendor source →

Snapdocs experienced a minor incident on September 8, 2026 affecting Support Emails, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 04:23 PM UTC
Resolved
Sep 08, 2026, 05:06 PM UTC
Duration
42m
Detected by Pingoru
Sep 08, 2026, 04:23 PM UTC

Affected components

Support Emails

Update timeline

  1. identified Sep 08, 2026, 04:23 PM UTC

    Snapdocs' third party email provider has reported an outage. Due to this, our support team may be delayed receiving or responding to emails sent to [email protected]. Support is still able to receive phone calls and Snapdocs is fully functional. Please contact Snapdocs Support at 833-762-7362 (833-SNAPDOC) for any urgent issues.

  2. resolved Sep 08, 2026, 05:06 PM UTC

    This incident has been resolved.