Snapdocs experienced a minor incident on April 29, 2026 affecting Closings, lasting 17h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Closings
Update timeline
- investigating Apr 29, 2026, 08:29 PM UTC
We are currently investigating delays in processing documents in our closing creation
- investigating Apr 29, 2026, 08:37 PM UTC
We are currently investigating delays in document processing within closing creation. Our team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.
- investigating Apr 29, 2026, 09:41 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 29, 2026, 09:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2026, 02:27 PM UTC
This incident has been resolved.