Snapdocs experienced a minor incident on July 24, 2026 affecting Notary Connect and Closings, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Notary ConnectClosings
Update timeline
- investigating Jul 24, 2026, 08:19 PM UTC
Snapdocs is currently experiencing delays in processing times for closing documents and order creation/updates as well as the login experience. Please contact [email protected] for any questions.
- monitoring Jul 24, 2026, 08:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2026, 09:36 PM UTC
This incident has been resolved.