Snapdocs incident

Snapdocs Platform Delays

Resolved after 1 hour 17 minutes, affecting Notary Connect and Closings, on July 24, 2026.

monitoring Jul 24, 2026, 08:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 24, 2026, 08:19 PM UTC
Resolved
Jul 24, 2026, 09:36 PM UTC
Duration
1h 17m
Detected by Pingoru
Jul 24, 2026, 08:19 PM UTC

Affected components

Notary ConnectClosings

Update timeline

  1. investigating Jul 24, 2026, 08:19 PM UTC

    Snapdocs is currently experiencing delays in processing times for closing documents and order creation/updates as well as the login experience. Please contact [email protected] for any questions.

  2. monitoring Jul 24, 2026, 08:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 09:36 PM UTC

    This incident has been resolved.

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