Resolved after 36 minutes, affecting Notary Connect and Closings, on July 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Notary ConnectClosings
Update timeline
- investigating Jul 23, 2026, 10:23 PM UTC
Some signers, consumers, and notaries are experiencing delayed or failed text messages. We are currently investigating this issue.
- identified Jul 23, 2026, 10:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 23, 2026, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 11:00 PM UTC
This incident has been resolved.
Your product runs on more than Snapdocs
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services