Snapdocs experienced a minor incident on July 23, 2026 affecting Notary Connect and Closings, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Notary ConnectClosings
Update timeline
- investigating Jul 23, 2026, 10:23 PM UTC
Some signers, consumers, and notaries are experiencing delayed or failed text messages. We are currently investigating this issue.
- identified Jul 23, 2026, 10:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 23, 2026, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 11:00 PM UTC
This incident has been resolved.