Snapdocs experienced a minor incident on July 23, 2026 affecting Closings, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Closings
Update timeline
- identified Jul 23, 2026, 05:50 PM UTC
Snapdocs is currently experiencing delays in processing times for closing documents due to a third-party VPN provider outage. Snapdocs platform remains fully functional for all users. Please contact [email protected] for any questions.
- monitoring Jul 23, 2026, 07:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 10:59 PM UTC
This incident has been resolved.