Resolved after 20 hours 57 minutes, affecting Closings, on April 24, 2026.
Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions.
Affected components
Update timeline
- identified Apr 24, 2026, 05:50 PM UTC
Snapdocs customers on Encompass may be experiencing issues and delays, as reported by Encompass - https://www.ice.com/status/platform/encompass This issue does not affect Snapdocs platform health.
- identified Apr 24, 2026, 09:06 PM UTC
Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions.
- resolved Apr 25, 2026, 02:48 PM UTC
This incident has been resolved.
Your product runs on more than Snapdocs
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services