Snapdocs incident

Snapdocs Closing Creation - Encompass Delays

Notice Resolved View vendor source →

Snapdocs experienced a notice incident on August 25, 2026 affecting Closings, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 06:50 PM UTC
Resolved
Aug 26, 2026, 07:22 PM UTC
Duration
1d
Detected by Pingoru
Aug 25, 2026, 06:50 PM UTC

Affected components

Closings

Update timeline

  1. identified Aug 25, 2026, 06:50 PM UTC

    Snapdocs customers integrated with Encompass may experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact [email protected] for any questions.

  2. monitoring Aug 26, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2026, 07:22 PM UTC

    This incident has been resolved.