SMTP2GO experienced a minor incident on July 6, 2025 affecting Email sending (SMTP service) and API Servers, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Email sending (SMTP service)API Servers
Update timeline
- identified Jul 06, 2025, 10:51 PM UTC
We want to inform our customers in the EU that you may experience some email delays and potential connectivity issues. This is due to urgent upgrades being performed by an upstream provider. We are actively monitoring the situation and working closely with the provider to ensure these upgrades have minimal impact on your service. We appreciate your patience and understanding as we work to resolve this as quickly as possible.
- resolved Jul 07, 2025, 12:38 AM UTC
This incident has been resolved.