SMTP2GO incident

Delay in Processing of Emails

Major Resolved View vendor source →

SMTP2GO experienced a major incident on September 30, 2025 affecting Email sending (SMTP service), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 12:43 PM UTC
Resolved
Sep 30, 2025, 01:17 PM UTC
Duration
34m
Detected by Pingoru
Sep 30, 2025, 12:43 PM UTC

Affected components

Email sending (SMTP service)

Update timeline

  1. identified Sep 30, 2025, 12:43 PM UTC

    We are aware of an issue with a mail server that is causing a delay in processing for some users. You may see emails held in "Processed" state. Our developers have identified the cause of the issue and are working to have this resolved. We will publish any updates here.

  2. resolved Sep 30, 2025, 01:17 PM UTC

    This incident has now been resolved.