Smokeball incident

Web application login issues

Resolved after 1 hour 38 minutes, affecting Smokeball Billing, on November 1, 2024.

monitoring Nov 01, 2024, 05:31 PM UTC

A fix has been implemented and we are monitoring the results.

Affected components

Smokeball Billing

investigating Nov 01, 2024, 04:19 PM UTC

We are aware of issues logging into the web application. This appears to be intermittent. Our team is investigating. Thank you!
identified Nov 01, 2024, 05:07 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Nov 01, 2024, 05:31 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 01, 2024, 05:57 PM UTC

This incident has been resolved.

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