Smokeball incident

Unable to e-file with Infotrack

Resolved after 59 minutes, affecting Infotrack, on February 7, 2025.

resolved Feb 07, 2025, 04:59 PM UTC

Infotrack has resolved the issue with Efiling and Esigning. Thank you for your patience.

Started
Feb 07, 2025, 04:00 PM UTC
Resolved
Feb 07, 2025, 04:59 PM UTC
Duration
59m
Detected by Pingoru
Feb 07, 2025, 04:00 PM UTC

Affected components

Infotrack

Update timeline

  1. investigating Feb 07, 2025, 04:00 PM UTC

    We are aware of issues with e-filing and e-signing through Infotrack. We have engaged their team for further investigation. Thank you!

  2. monitoring Feb 07, 2025, 04:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 07, 2025, 04:59 PM UTC

    Infotrack has resolved the issue with Efiling and Esigning. Thank you for your patience.

Your product runs on more than Smokeball

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →