Resolved after 4 hours 31 minutes, affecting Infotrack, on February 27, 2025.
We are seeing improvements with the integration. Attempts to e-file or e-sign should work but we are monitoring any issues. Thank you for your patience.
Affected components
Infotrack
Update timeline
- investigating Feb 27, 2025, 04:22 PM UTC
We are aware of issues with e-filing and e-signing through Infotrack. It does not launch their portal. We are working with our teams to resolve.
- identified Feb 27, 2025, 05:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 27, 2025, 06:01 PM UTC
We are seeing improvements with the integration. Attempts to e-file or e-sign should work but we are monitoring any issues. Thank you for your patience.
- resolved Feb 27, 2025, 08:54 PM UTC
This incident has been resolved.
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