Resolved after 1 hour, affecting Smokeball Communicate Messaging, on April 1, 2025.
We have resolved the issue with Communicate Messages not loading. You should now see the messages. If you don't, please refresh the Communicate Messages tab or close and open Smokeball. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 01, 2025, 02:58 PM UTC
We are aware of issues loading Communicate messages. Our team is investigating. Messages do load on a matter level. Thank you for your patience.
- identified Apr 01, 2025, 03:45 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 01, 2025, 03:59 PM UTC
We have resolved the issue with Communicate Messages not loading. You should now see the messages. If you don't, please refresh the Communicate Messages tab or close and open Smokeball. Thank you for your patience.
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