Smokeball incident

Document search delays

Major Vendor's status page →

Resolved after 30 minutes, affecting Search, on May 20, 2025.

monitoring May 20, 2025, 09:10 PM UTC

We implemented a fix and are seeing improvements. Searching should normalize soon.

Started
May 20, 2025, 08:44 PM UTC
Resolved
May 20, 2025, 09:14 PM UTC
Duration
30m
Detected by Pingoru
May 20, 2025, 08:44 PM UTC

Affected components

Search

Update timeline

  1. investigating May 20, 2025, 08:44 PM UTC

    We are aware of issues with global document searching and matter document content search. Our team is investigating. Thank you!

  2. monitoring May 20, 2025, 09:10 PM UTC

    We implemented a fix and are seeing improvements. Searching should normalize soon.

  3. resolved May 20, 2025, 09:14 PM UTC

    This incident has been resolved.

Your product runs on more than Smokeball

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →