Simbase experienced a notice incident on October 2, 2026, lasting 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 02, 2026, 09:01 AM UTC
Unexpected drop in data sessions detected, with recovery in progress and ongoing monitoring Affected countries: XX
- monitoring Oct 02, 2026, 09:01 AM UTC
[2026-10-02 08:51:02] - Incident status was updated. Summary: An unexpected drop in data sessions was observed. Data sessions are now recovering and the situation is being monitored.
- resolved Oct 02, 2026, 09:21 AM UTC
[2026-10-02 09:10:27] - Incident status was updated. Summary: Data sessions have fully recovered