Simbase incident

[External] - Data session initiation and stability issues

Notice Ongoing View vendor source →

Simbase is currently experiencing a notice incident, which began 1d ago. The vendor's full update timeline is below.

Started
Oct 07, 2026, 03:02 PM UTC
Resolved
Ongoing
Duration
● 1d 6h
Detected by Pingoru
Oct 07, 2026, 03:02 PM UTC

Update timeline

  1. monitoring Oct 07, 2026, 03:02 PM UTC

    Signalling storms impacting data session initiation and stability. Root cause identified and mitigations applied. Service believed to be stable with continued monitoring. Affected countries: XX

  2. monitoring Oct 07, 2026, 03:23 PM UTC

    [2026-10-07 14:56:39] - Incident status was updated. Summary: Signalling storms affecting data session initiation and stability have been mitigated after 36 hours. Root cause identified and fixes applied. Service expected to be stable with continued monitoring for next 36 hours. Full incident report and remediation plan to follow.

  3. investigating Oct 08, 2026, 04:41 PM UTC

    [2026-10-08 16:33:32] - Incident status was updated. Summary: Changes implemented in the previous day have successfully improved platform performance indicators. Service continues to be closely monitored.