Shoptet incident

Issues affecting Silo 1 | Problémy ovlivňující Silo 1

Resolved after 12 minutes, affecting Server Silo 1, on June 10, 2026.

resolved Jun 10, 2026, 01:37 PM UTC

The issue was caused by a problem on the database layer, which was resolved shortly after. The incident is now resolved. We apologize for the inconvenience and thank you for your understanding. Příčinou byl problém na databázové vrstvě, který se podařilo vzápětí opravit. Incident je nyní vyřešený. Omlouváme se za způsobené komplikace a děkujeme za pochopení.

Started
Jun 10, 2026, 01:25 PM UTC
Resolved
Jun 10, 2026, 01:37 PM UTC
Duration
12m
Detected by Pingoru
Jun 10, 2026, 01:25 PM UTC

Affected components

Server Silo 1

Update timeline

  1. investigating Jun 10, 2026, 01:25 PM UTC

    Aktuálně prověřujeme nahlášené potíže, které mohou ovlivňovat e-shopy na Silo 1. Zahájili jsme investigaci a o dalších podrobnostech, včetně rozsahu incidentu, vás budeme informovat v následujících aktualizacích. Děkujeme za pochopení. We’re currently investigating reported issues that may be affecting e-shops on Silo 1. We have started our investigation and will share further details, including the scope of the incident, in upcoming updates. Thank you for your understanding.

  2. resolved Jun 10, 2026, 01:37 PM UTC

    The issue was caused by a problem on the database layer, which was resolved shortly after. The incident is now resolved. We apologize for the inconvenience and thank you for your understanding. Příčinou byl problém na databázové vrstvě, který se podařilo vzápětí opravit. Incident je nyní vyřešený. Omlouváme se za způsobené komplikace a děkujeme za pochopení.

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