Resolved after 10 days 21 hours, affecting Catalog Services, on October 3, 2025.
Our integration partner, Mitchell1/Prodemand, is experiencing a product performance issue, affecting some of our users. We are working with our partner to help resolve it. We’ll provide an update on this issue no later than tomorrow, October 4th at 11am EST. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.
Affected components
Update timeline
- investigating Oct 03, 2025, 03:11 PM UTC
Our integration partner, Mitchell1/Prodemand, is experiencing a product performance issue, affecting some of our users. We are working with our partner to help resolve it. We’ll provide an update on this issue no later than tomorrow, October 4th at 11am EST. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.
- resolved Oct 14, 2025, 12:53 PM UTC
This issue has been resolved.
Your product runs on more than Shop Boss
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services