Shop Boss incident
Important Update from ShopBoss - Impacting Mitchell1 ProDemand
Resolved after 3 hours, affecting Catalog Services, on July 31, 2026.
The integration interruption with Mitchell 1 ProDemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299-3859.
Affected components
Update timeline
- investigating Jul 31, 2026, 01:18 PM UTC
We are currently experiencing an interruption with the Mitchell1 integration. We’re very sorry for the inconvenience and we’ll notify you as soon as it’s resolved. We’ll provide an update on this issue no later than tomorrow at 9amET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859. For updates, please follow here.
- resolved Jul 31, 2026, 04:19 PM UTC
The integration interruption with Mitchell 1 ProDemand has now been resolved, and the program is functioning normally for all users. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858) 299-3859.
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