Shop Boss incident
Important Update from ShopBoss Impacting PartsTech
Affected components
Update timeline
- investigating Feb 10, 2026, 09:00 PM UTC
Our integration partner, PartsTech, is experiencing a product performance issue, affecting some of our users. We are working with PartsTech to help resolve it. We’ll provide an update on this issue no later than today, February 10, at 8:00 pm ET. If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.
- resolved Feb 10, 2026, 10:17 PM UTC
The integration interruption with PartsTech has now been resolved, and the program is functioning normally for all users. Thank you for your patience. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.
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