Resolved after 5 hours 50 minutes, affecting SMS Client, on May 26, 2026.
The product performance interruption impacting the ability to print repair orders has now been resolved, and the system is functioning normally for all users. Our team will continue monitoring the system closely to ensure everything remains stable. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.
Affected components
Update timeline
- investigating May 26, 2026, 01:03 PM UTC
We are currently experiencing a product performance interruption that has impacted the ability to print repair orders. We’re very sorry for the inconvenience and we’ll notify you as soon as it’s resolved. We’ll provide an update on this issue no later than tomorrow, May 27th, at 9am EDT. In the meantime, we encourage you to visit our status page to subscribe to the latest updates on this issue: https://status.shopbosspro.com/ If you have any questions or need support, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.
- resolved May 26, 2026, 06:54 PM UTC
The product performance interruption impacting the ability to print repair orders has now been resolved, and the system is functioning normally for all users. Our team will continue monitoring the system closely to ensure everything remains stable. If you’re continuing to experience issues, please feel free to reach out to our support team at [email protected] or by calling (858)299.3859.
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