Shift4 incident

Authorization Issues Reported - TSYS

Major Resolved View vendor source →

Shift4 experienced a major incident on April 27, 2026 affecting TSYS and Shift4 Dine POS - US and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 05:41 PM UTC
Resolved
Apr 27, 2026, 06:10 PM UTC
Duration
28m
Detected by Pingoru
Apr 27, 2026, 05:41 PM UTC

Affected components

TSYSShift4 Dine POS - USOnline StoreseCommerceCard ProcessingHospitality Online OrderingRestaurant Manager Online Ordering

Update timeline

  1. investigating Apr 27, 2026, 05:41 PM UTC

    Incident: Shift4 has confirmed with TSYS that they are currently experiencing authorization issues. These issues may cause processing delays or result in an inability to receive authorizations. We are waiting for TSYS to resolve these issues.