Shift4 incident

Online Ordering Issues Reported with DoorDash

Started
May 05, 2026, 03:19 PM UTC
Resolved
Ongoing
Duration
● 2h 2m
Detected by Pingoru
May 05, 2026, 03:19 PM UTC

Affected components

SkyTab POS - USSkyTab Online OrderingDoorDashSkyTab Kiosk

Update timeline

  1. identified May 05, 2026, 03:19 PM UTC

    Incident: Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

  2. identified May 05, 2026, 03:48 PM UTC

    Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

  3. identified May 05, 2026, 03:56 PM UTC

    Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering and Kiosk solutions. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

  4. identified May 05, 2026, 04:16 PM UTC

    Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

  5. identified May 05, 2026, 04:27 PM UTC

    Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering and Kiosk solutions. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.

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